How can we help you?

Go to /auth/login/ and click 'Forgot Password'. Enter your email and we'll send a reset link within minutes. Check your spam folder if you don't see it.

Currently email changes require contacting support. Submit a ticket with your current email, new email, and account verification details.

Yes. Go to your profile settings and click 'Delete Account'. This is permanent and will remove all your data including quiz results, CV, and certificates.

Visit /admission/institutions/ and search by institution name, type, or location. Each institution page shows departments, fees, circulars, and step-by-step admission procedures.

Go to /admission/forms/ to browse and download all available admission forms. You can filter by institution, form type, and academic year.

Our scraper runs daily at 5am to fetch the latest circulars, deadlines, and fee information. Always verify critical deadlines on the official institution website.

Click 'Sign Up' at the top right. Fill in your name, email and password. You'll receive a confirmation email. You can also sign in instantly with Google or Facebook.

Yes! BSTFN is completely free for basic use including quizzes, admission information, job browsing, and downloading templates. We offer a Pro plan ($9.99/mo) for unlimited AI features, advanced analytics, and priority support.

BSTFN serves users globally with a focus on Bangladesh and South Asia for admission information. Jobs and quizzes are available worldwide.

Browse jobs at /jobs/ and click any listing. Click 'Apply Now' which links to the employer's application page. You can also upload your CV first at /jobs/cv/.

Go to /jobs/cv/ai-builder/, fill in your experience and skills, and our AI generates a professional ATS-optimized CV in 30 seconds. You can then edit and export as PDF, Word, or CSV.

Yes. We scrape new jobs from RemoteOK and Arbeitnow every day at 6am, plus our own posted jobs. Old jobs are automatically removed after 30 days.

Go to /payments/pricing/ and choose your plan. We accept all major credit cards via Stripe. Pro Monthly is $9.99/mo, Pro Yearly is $79.99/yr (save 33%), and Lifetime is $199.

Yes, cancel anytime from /payments/subscription/. You'll keep Pro access until the end of your billing period. No refunds for partial months.

Yes. We use Stripe for all payments and never store your card details. All transactions are encrypted with TLS/SSL.

Browse quizzes at /explore/ or search by topic. Click any quiz and hit 'Start Quiz'. Answer all questions and submit to see your score and detailed results.

Yes! Go to /quiz/create/ to build a custom quiz. You can add questions, set difficulty, and share with others. Requires a free account.

After scoring 70%+ on any quiz, you'll automatically receive a certificate. Download it as PDF from your results page or view all certificates at /my/certificates/.

Every day at 8pm a new quiz challenge is posted at /daily/. Complete it for bonus XP and streak badges. Streaks reset if you miss a day.

Try clearing your browser cache (Ctrl+Shift+Del), disable browser extensions, or try a different browser. If the problem persists, submit a ticket.

Submit a ticket at /support/ticket/new/ with category 'Bug Report'. Include: what you were doing, what happened, and what you expected. Screenshots help!

BSTFN is fully responsive and works on all modern mobile browsers. Make sure your browser is updated. Chrome and Safari on mobile are best supported.